Quick efficient service.
I was on and out if the shop in under one hour. I was informed of a pending issue with my vehicle.
There were no issues with the transaction. Donna was a pleasure with whom to do business. Three pre-purchase vehicle repair concerns were accommodated with no resistance. Vehicle was immaculately detailed prior to delivery. I would have no hesitation in considering Taylor for another vehicle purchase.
Salesperson Jan Parker was great to work with. Traded in a gmc sierra for a newer one. Happy with the new truck and the price on my trade in.
Great service, was super easy. I do wish they had not put my dirty tires directly on my white leather seats.
It was a busy and crazy day, but Jim made it better. Tried to squeeze me in for a flat tire service and made sure that i made it home and wont wait all day. This is where i do all the maintenance for my 2021 GMC Sierra 3.0 Duramax
Mike was great to deal with through the process of trading in my car and getting my suv. Keep up the good work Taylor Automall.
Professional and efficient!
The people at Taylor Auto are so great! My truck was done in time. They always check to see what maintenance needs to be done and what can wait for next time. I recommend Taylor Auto every time!
I had the pleasure of interacting with Jeff W., and the experience was great! Jeff was an excellent communicator throughout the entire process. Thank you Taylor AutoMall!
I travelled from Ottawa to purchase the vehicle I wanted. Although it was a new vehicle, I was leading my self to believe I will not be valued as I am from out of town; going to Kingston to pick up vehicle. I can’t relay how professional, courteous, and inviting Tom was. Phenomenal experience with this team. Also thank you Jeff Wilson. Always nice dealing with a dealer that has a good name and cares about their reputation. Thank you very much. Asad
Jim Gill and the folks at Taylor have always provided great customer service.
So far they have helpful but I haven't gotten the bill yet
Very helpful people great place
Shout out to Matt and Trent for making my vehicle purchase smooth , they also accommodated me for an expedited pick up.I appreciate you guys.I will be a return customer for sure.
Car had safety check, tire change , oil/filter change and gold package detailing. Looks like new again.
Carlos Lopes and the team at the Taylor Automall are bar none the best experience I had in buying an suv. The staff there went above and beyond. I would recommend them to anyone who is looking for their dream car. I will only be dealing with them now and in the future for my vehicle needs. They are awesome to deal with. Thank you so much ..
I recently purchased my dream vehicle at Taylor AutoMall. The service provided by the entire Taylor team was fantastic, specially the sales (Greg) and finance (Jeff) representatives. The pair made the purchasing process seamless and were available to answer any and all the questions I had along the way.
Had an oil change today, the customer service provided by Jim was amazing. He was thorough at explaining a couple things my vehicle will require in the near future and very personable.
Excellent service Enjoyed dealing with Matt Larkin He went above and beyond and was honest about the different trucks I was looking at. Took a while for the truck to come but was informed along the way. Al I can say is I love my new truck and glad I went with Taylor auto mall and dealt with Matt!!!
I purchased a new SUV from Taylor AutoMall and I was blown away by the customer service and care given by Tom Dundon and Jeff Wilson from the moment I walked into the dealership, throughtout the process and then when I left with my new vehicle. I recently had a warranty issue and again, I was amazed at how Jeff went above and beyond my expectations, making sure that my issue was solved. I couldn't be happier and I can't recommend Taylor's enough.
Great place to buy a vehicle or get it serviced
We had our truck in for service and we were in and out very quickly. The communication was excellent along with the service. This was our first visit to this dealership as we are new in town. We will return repeatedly!
When I moved to the area I needed to find a dealership that could take care of the maintenance and repairs on my vehicle; I took a chance on Taylor Automall. The service staff are friendly and accommodating and the mechanics and technicians do great work. Overall my experience with them has been great!
Very good experience with Tom Dundon as always. Purchased three vehicles from Tom in the last 18 months. And 3 other trucks prior to this one. Much appreciated the vehicle being picked up in Toronto after along wait after ordering. Be back in five more years for another one. Thanks
Great Service! Honest, professional staff!
Fantastic experience with Jim the service advisor. Explained everything fully and gave me excellent service. Will definitely return for all my service requirements
Very knowledgeable and friendly. I will definitely refer Jan to others. She is so pleasant. The entire staff was amazing. Thank you all. He loves his new ride.
Excellent service and sales team!!
Absolutely top-notch experience. Jan went out of her way to make me feel like family. I've been buying vehicles from Jason and his staff for years. Always an excellent experience.
Was in a hurry and Jim made sure my service got done quickly. Great service
Getting a new vehicle had never been easier. It was a very smooth and professional process. I live in a different city and the staff, especially Jan and Trent, made every effort to ensure my experience was pleasant. I would recommend to anyone
I was having some problems with my 2007 Buick Allure.Took it into the service and was dealing with Jim Gill , what a great guy to deal with!!! He and the dealership went out of there way to help me . Problem did not get resolved, but no fault of there’s it was my call . Would recommend these guys anytime…..
The service was great and very fast.
Advisor always suggests best options for safety issues
Very professional. Polite and easy to deal with. Work was done in a timely matter. Staff are always courteous.
I didn’t think it was very fear that the First Lady i talk to said that I would have to leave my truck there all day iam from out of town i iive all alone so what am I to in town for the l hole day with no truck thank you
Purchased a used truck from Mike in sales. He was so great to work with. He answered all of our questions and provided us with useful information. He was friendly and made purchasing a vehicle easy. Trent in the financing department was also super. Same great service we received from Mike. Will definitely return to Taylor auto mall when we need a new vehicle.
Chris was fantastic, very informative and a pleasure to speak with. I would also like to give a shoutout to Shelley who was very pleasant and helpful.
I've just had ANOTHER great experience here. I just spoke with Scott in Service, and asked him a million questions about winter tires for my vehicle. He was beyond helpful and gave me more than I realized I even required. I bought my vehicle here a year ago, and from the first moment I called to book a test drive, to the sales, financials and service calls... it's been a fantastic experience all around. Thanks Taylor AutoMall!
Extremely friendly and proficient. As I was from out of town but need need my vehicle looked over as my Terrain was under warranty and an oil change before heading back to Alberta, they treated me as if I was a customer who regularly has work done at Taylor Automall. Thank you
Last week I was on my way home from a vacation in the Maritimes and still 5 hours from home when my car broke down in Kingston. I can't say enough about the prompt and caring service I was given by the staff. Chris Gartland had the technician check out my car immediately and when he was finished Jim explained the results to me. They had my car fixed by the next afternoon and Chris went over the bill and explained what had been done. I so appreciated the care and concern they showed to me and they made a ...
Great fast service and follow up .I will return in the future for more service. Thank you Taylor staff.
The employees at Taylor's were amazing. They went beyond expectations to keep me informed at all stages of my purchase. Sean Burke was informative, knowledgeable , always available and always always polite. I would definitely recommend Sean Burke to anyone looking to buy a vehicle.
Friendly honest service, good communication and solid products. Great experience overall for me.
Great overall experience from the time I walked in to look at vehicles to picking up the new one. Sean is wonderful to work with, as my family deals with him for every vehicle purchase. Sean goes above and beyond, making sure you are comfortable driving away in your vehicle. Thank you to Jeff in financing and a huge thank you to Sean!!
Service is always prompt and friendly. Excellent expertise with the right advice ensuring the best service while keeping the final cost in mind. Definitely recommended for a positive experience while knowing your vehicle is getting the proper care by the right people. Thanks Jim.
The door latch on my Trax wasnt connecting properly, leaving the door loose and making it difficult to lock the doors. I just stopped into Taylors, expecting to have to make an appointment for service, but Jim took a look, and within 5 minutes, had the situation fixed with no charge, and me back on the road, feeling a LOT more secure! Great service, thanks Jim!
Big thanks to Jim and the staff. Had engine overheating and made it to Taylor Automall where they got me in at closing time and replaced a hose clamp to get me on my way. Will definitely be my go to GMC dealer now!
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