I want to thank Travis and Jan for their patience during these rough times with the economy, COVID 19 shackles! Service from these reps were second to none! Jason Taylor should be and I’m sure he is proud to have these people on his team! Thanks Taylor team for the excellent experience in buying a used vehicle! See you again in a couple!!!!!
Professional staff very courteous and delightful to deal with.
Very efficient service process. Jim was my contact and was very professional. He explained exactly what was going to happen for my service and followed up to be sure everything happened as planned. I was extremely happy with my experience. I only gave a 4 star because I thought there could have been better arrangements made for people waiting other than a couple benches outside. The day I returned it was raining so if you had no umbrella you were wet. A shade tent could feasibly be set up and still maintain social distancing. Other than that I was very impressed!
Was very happy with Donna’s service. She wasn’t pushy and would recommend her to anyone. We love our 2021 Colorado has everything we were looking for in a truck.
I found Taylor's staff very good to deal with, they were very informative and pleasant. I really appreciate how Donna Tregunna and Jeff Wilson handled the sale. I will be a repeat customer in the future.
I just picked up my new C8 that I have been waiting for. It was worth the wait! The car is amazing. I met my sales consultant, Tom Dundon after spending 6 months on another GM dealership "list" Tom has been superb, keeping me informed and helping d of the build. Taylor Automall acted with integrity With a product like this many dealerships add extra margins and fees at the end. Exactly as promised! I would deal with Taylor's again and would recommend them to any one interested in getting a new Vette. Dana
This is the second time since my purchase that I have had my car in for service as the Stop and Start does not function. It still is not operational and both times the tech said it was working. This is poor service. The first time it was the transducer that said battery was low. Tech checked said it was okay reset the transducer and stated Stop and Start was working. It never worked for driver delivering vehicle to me. I have driven car for four hours with nothing running as everyone says the battery is the issue. This time ...
Donna was friendly and knowledgeable. So far, we love our truck.
Great service, helped me get a truck that suits my needs really quickly. Thanks Greg!
I throughly enjoy my services with Taylor's They always pick up my car and do what needs to be done and drops back off it takes the inconvenience out of me for them to do their job that I pay a good price for. Very happy and will always only deal with Taylor's
Greg Kendrick was great to deal with. Always answered questions honestly and promptly. Jeff Wilson was efficient and everything went smoothly. Really helpful and a great overall experience. Thank you Taylor AutoMall.
My wife and I contacted Taylor to test drive a specific vehicle that was not available locally. We were put in touch with a great sales lady, Jan. Although we didn’t purchase the vehicle we first went to test drive, we did purchase another one from Jan. She was very personable and experienced with the various options GM has to offer. The vehicle was ready for pickup within two days and was absolutely spotless when we left the lot. I would highly recommend Taylor and ask for Jan.
Very friendly and professional service.
Tom Dundon was the BEST!! He really was patient and available to help me make such an important decision! And took great effort to make sure I was aware of all the features of the new car. Great job Tom!!
This was the first time I had bought a used car from a dealership. To my pleasant surprise it was nothing like I had anticipated. The pricing was fair, communication was good and when things didn't quite go as planned, they were resolved without any feelings of frustration. Mike was great and I'd recommend Taylor AutoMall to anyone looking for a car.
Booked a service call and it went very smoothly. Used the after hours automated check-in which was great and they communicated the next when the work was done. I had a couple recall items they took care of along with the oilchange. Used automated checkout which again worked great. All in all very satisfied!
As always excellent customer service. Staff at Taylor’s are always friendly and professional.
Scott was extremely kind and called right away Monday morning after I booked my service on line on Sunday. Great instructions on where to go Day of service the truck was finished within 15 min of the estimated time.
Sales & service were awesome ! Jan my sales associate was very helpful! I will sent my friends and family to go see Jan at Taylor’s !!!
I love the whole experience, from setting up the appointment, to the pick up, the call for info on what needs to be done, getting the Air Miles to the delivery. Everyone was so polite and helpful. The girl that picked up and delivered the SUV was so polite and she didn't feel the need the mess with all the controls. I could just jump in and drive away without fixing everything back to what it was. Rob Henderson was great explaining what needed to be done. This was all great!
We have had excellent service with Taylor Chev Olds in Kingston, Ontario. We are particularly choosy people and we are always amazed at how well our car is detailed, they even pick the car up and bring it back. 5 stars
Bought a used pickup truck, all done remotely, sight unseen. Asked the salesman if i could get additional pictures, and right away, they were taken and sent to me. Inspection and certification were fine flawlessly. I received all necessary information in a timely fashion. Great experience. I would recommend them.
Was a great experience. In and out no pressure. Would recommend it for sure.
Great people to deal with very friendly and accommodating fast easy and simple was out of my old and in my new vehicle in a matter of a few days with the ease of only a few emails and phone calls that took up very little of my time. Highly recommended Thank you all love the new wheels!
Brett young went above and beyond too help me with my service i received yesterday. Great job Brett
Excellent, fast service. I like this delivery option
Outstanding service. Thank you Sharon for picking up and returning my car. You are a very pleasant person to deal with.
This is my second purchase at Taylor AutoMall and Harry Lakins is the go to guy for anything. I got the vehicle I wanted at the price I wanted.
Just had another wonderful service experience at Taylor Automall thanks to Rob, Jacob, Gerald and everyone! Been a delighted sales and service customer since 2000 and trust them to be honest and meticulous!
Great service from Jim Gill and really appreciate Direct2U service
Great customer service. Very accommodating.
Bought a Chevy Silverado 1500 RST in September. I was purchasing for myself but my wife has taken over driving it majority of the time. She likes everything about it! Service at Taylor’s has been a positive experience so far and Carlos Lopes made it happen for us. Thank you! Looking forward to the release of the Hummer EV!!!!
The service department provided a short notice appointment for an oil change and performed the service in the time indicated. Great customer experience all round!
Quick, top notch service. They solved all my issues and my cars working great now. From now on I will be recommending Taylor's AutoMall to all of my friends and family for the amazing service.
My salesperson Greg Kendrick was very friendly. I came to pick up my vehicle and he took the time to explain all the features my vehicle has. He also told me to contact him anytime if I had any questions or concerns.
Good service! Always accomadating!
My first service appointment went well, very curtious
Great service and friendly customer care - no surprises with the work done or the final bill - excellent COVID-19 protocols in place
They have good sale people's Yes
Sales and service staff are courteous and understanding. I recently traded on a new truck. Allen Warren was very knowledgeable of the vehicle packages as well as GM financial incentives. I received my new truck in clean condition ready to go.
Had a great experience with Taylor AutoMall! I worked with Donna and Jenn to purchase a 2015 Toyota Tacoma. They were wonderful to work with and kept communication lines open the entire time. This was my first time purchasing my own vehicle and they made the process very smooth and worry free. Highly recommend.
Was a quick and easy transition from trading in my old vehicle for my new one. Salesman made the paperwork super easy even from being out of province.
Upgraded a 14 Camaro for a 21. This is my third GM vehicle I’ve purchased using Tom Dundon. It has consistently been 5 star service over almost 10 years of meetings my driving needs!! Thanks for everything!
Thank you Donna Tregunna amd Jennifer Graham for your amazing service. This was a flawless purchase experience even with the restrictions of Covid. Your efforts and dedication to helping me find a new car and taking care of all the details is very appreciated.
Excellent service. Very pleased with attention to me and vehicle
Great service. I was happy to have two issues dealt with one trip to the service centre. Thank you!
Service was performed quickly and efficiently. Advisor Brett was very helpful.
The staff at TaylorAutoMall made my purchase fast and easy and they made sure I was getting everything I needed in my first new vehicle, right down to the warranty and making sure I had my insurance set up! I highly recommend visiting them for your next vehicle new or pre owned!
Excellent service. Above and beyond. Well done
Excellent and very professional service from all service people that I dealt with.
A big Thanks goes out to Matt Lakin for all of his expertise help with the purchase of our new Escalade and the trade of our 2019 Denali! This is the second vehicle we have purchased at Taylors! We trusted Matt so much on this deal we bought our New Escalade sight unseen! We will defiantly be looking for Matt for our next purchase! Thanks again to Matt and the team at Taylors!
Thank you Donna T. for all your help when we were choosing our new vehicle. Love our new 2020 Equinox. All of our questions answered made it an easier decision in the end. Thanks again
Leave Us A Review