Customer Testimonials

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Google Jul 1, 2022

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Google Jul 1, 2022

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Google Jun 30, 2022

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Google Jun 29, 2022

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Google Jun 28, 2022

We had a wonderful experience purchasing a used vehicle with Mike. They were very professional and patient and answered all our questions. It was a seamless process from Mike to Jeff in finance, who was also incredibly helpful and knowledgeable about their services and the vehicle itself. Highly recommend purchasing through them. The best part was on our way to pick it up, when we laughed at the suggestion that it would have a full tank of gas. To our surprise, the Suburban tank was filled! Thank you so much!!

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Google Jun 25, 2022

For someone to travel 2 hours when I could have went a couple minutes to dealer ship. That should say everything you need to know. The sales person was very prompt and friendly. My deal was completed online and vehicle was everything I had hoped it would be. Can't wait to buy my next vehicle from Taylor's Auto mall

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Google Jun 24, 2022

Rob Henderson kept me aware in a timely and friendly fashion as to the problem and cost involved in repairing my car. I was very happy with the service overall.

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Google Jun 24, 2022

I had been looking for about 4 years for a newer vehicle and thought I had found the one on Taylor’s precertified lot .I had made arrangements with the salesman Mike to take it for a drive the following Monday .We arrived and took it for a ride and decided it wasn’t the one but Mike was driving a Denali truck and we liked it around the same cost we took it out and loved it . Mike worked the numbers no hassle I agreed and I’m now driving a gem of a vehicle thank you Mr Haslam your ...

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Google Jun 19, 2022

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Google Jun 19, 2022

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Google Jun 18, 2022

The appointment was for 830 but had to wait around till 845 till they would even take my keys. Pretty discombabulated first thing in morning, but found out from Chris they had internet issues that really slowed the service bay. Finally they made me line up behind a truck he was going to move, NO KEY. So he took my keys and I left from there. Chris kept me well informed with a few phone calls with the work that needed done beside oil change. The work got done, and was pretty much the same time Chris had given me it would ...

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Google Jun 18, 2022

Overall Great experience at Taylor AutoMall. My car had a gas leak that was covered by a special recall warranty. They were completely open and honest about costs that I could have to pay out of pocket if it wasn't parts covered in the special warranty causing the leak. It was parts that were covered, but my gas lines are rusting so I was informed that I may have to pay close to 1000 dollars to replace the lines if they broke during the fix due to the rusting. In the end there was no charge to me, taking it ...

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Google Jun 18, 2022

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Facebook Jun 15, 2022

Everything my experience dealing there was great the vehicle was detailed extremely well it was ready to go when i was told it would be everyone was friendly happy and performed their jobs very well I would definitely recommend your dealership Dan thank you 🙏 I got the perfect truck for me

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Google Jun 14, 2022

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Google Jun 12, 2022

This for the most part was a positive experience! I had an exceptional purchase with 4 Toyo Tires ! Took a few hours longer than expected but it was a Very Busy Friday and Staff did their Best ! Rob in service was Great 👍 and after New tires were on and alignment done, I called back to tell him my 2018 High Country rode like a NEW Truck! Well Done Gang it was worth the wait ! Why I waited I was treated to water and a copy of the Whig! Thank you and I would recommend Taylor’s Service Department! No Surprise’s ! Cheers ...

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Google Jun 12, 2022

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Google Jun 11, 2022

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Google Jun 11, 2022

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Facebook Jun 10, 2022

Went to get an annual service check on my vehicle. Jim introduced himself and kept me updated. Very quick turn around and great service.

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Google Jun 10, 2022

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Google Jun 8, 2022

I have been dealing with Greg Kendrick and his colleagues at Taylor's Auto Mall almost a decade and the service I have recieved and continue to receive is beyond reproach. As recent as this past week when their service came to my place, picked up the vehicle, did an oil change and returned the vehicle. Now that is what I call looking after a customer ! Would highly recommend Greg and Taylor's Auto Mall.

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Google Jun 8, 2022

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Google Jun 7, 2022

We are extremely happy with the purchase of our new vehicle from Taylor Auto Mall. Starting from the beginning of looking for a vehicle to the pick up date, the sale and service was very personal and professional. We continuously received phone calls every week updating us on the progress of our vehicle that was in transit. As soon as our vehicle arrived on site they arranged the soonest pick up possible. Everything went as smooth as possible and they even contacted us after to ensure we were happy with our purchase! I would def recommend Taylor Auto Mall for ...

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Google Jun 7, 2022

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Google Jun 7, 2022

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Google Jun 3, 2022

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Google Jun 2, 2022

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Google Jun 1, 2022

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Google Jun 1, 2022

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Google May 29, 2022

Excellent service, efficient, friendly.

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Google May 29, 2022

Quick service , friendly staff. Well the staff that helped me out.

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Google May 29, 2022

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Google May 29, 2022

Just a shout out to Chris in the service department, thanks for the help on the tire sensor issue. We will be back for that new Sierra EV when they arrive from the first place we bought a car, Taylor.

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Google May 28, 2022

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Google May 27, 2022

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Google May 27, 2022

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Google May 26, 2022

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Google May 25, 2022

A special thanks to Jim from customer service . We could not have received better service for a mirror issue on our truck. Jim provided a fast diagnosis and immediate fix. Thanks again Jim for your great service.

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Facebook May 22, 2022

Friendly and courteous staff

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Google May 21, 2022

Great Experience with Taylor AutoMall - Dealt with Tom and we was knowledgeable and kept me updated with every step with my Corvette. Highly recommend to deal with Tom. 5 stars! Thanks again Tom!

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Google May 20, 2022

Great service and super happy with new vehicle. Thanks Mike!

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Google May 19, 2022

Chris was really lovely and sweet despite it seeming to be a busy/stressful day there when I got my oil change done. I tend to get anxious in car dealership/garage types of spaces and as a new driver I was especially nervous about it, but he was so kind throughout which helped my anxieties a lot!! 🙂 thank you!

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Google May 19, 2022

Love the Direct2U door to door service. Customer service representatives are very helpful in tracking my vehicle's needs.

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DealerRater May 19, 2022

The door latch on my Trax wasnt connecting properly, leaving the door loose and making it difficult to lock the doors. I just stopped into Taylors, expecting to have to make an appointment for service, but Jim took a look, and within 5 minutes, had the situation fixed with no charge, and me back on the road, feeling a LOT more secure! Great service, thanks Jim!

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Google May 18, 2022

Purchasing a car with Taylor AutoMall was a great experience. I called inquiring about a certain car which was not available at the time but was held for me when they knew one was coming in. Brendan, Trenton, and Jan were excellent to deal with. Wonderful customer service.. so much so that my partner brought his Mother in to purchase a car as well! Will absolutely deal with Taylor's again!

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Google May 18, 2022

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Google May 18, 2022

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Google May 17, 2022

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Google May 13, 2022

Several months ago I had a small issue with my 2019 Chevy Equinox. I had contacted two dealers in the surrounding area and was told that they were booked up and could not help at this time. I called Taylor, I was going out that way. I got a voice mail response. I hung up and moments later they called and said drop in we will fix you up. Which they did. Several more months go by and I decide I need to trade in my wonferful Equinox for a pickup truck. I dropped in and met Donna Tregunna. She is ...

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Google May 10, 2022

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Facebook May 8, 2022

Can't say enough good things about my experience with Taylor Auto Mall. I found myself in a position unexpectedly to need a new vehicle at the worst time with low inventory and shortages. There was nothing in my area and most dealers weren't as helpful. Matt Lakins in sales from the first phone call spent two hours on the phone with me. He was able to find the vehicle I wanted and had outstanding communication until my vehicle arrived. He got me my vehicle within a week, spent an hour with us upon pick up to make sure ...

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Google May 5, 2022

Excellent service, knowledgeable staff, courteous and friendly!

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Google May 5, 2022

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Google May 3, 2022

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Google Apr 29, 2022

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Google Apr 29, 2022

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Google Apr 28, 2022

Fantastic and quick service. My tuck was in and out in less than an hour and the booking was very efficient.

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Google Apr 28, 2022

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Google Apr 27, 2022

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Google Apr 26, 2022

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Google Apr 24, 2022

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Google Apr 23, 2022

Thank you very much for the service. After some inconvenience with some warranty limitations about oil change from GM motor, they solved the problem very quickly. It was much appreciated

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Google Apr 23, 2022

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Google Apr 23, 2022

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Google Apr 19, 2022

treat you well.

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Facebook Apr 16, 2022

Professional friendly service

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Facebook Apr 16, 2022

Pickup and return Of vehicle

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Google Apr 16, 2022

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Google Apr 15, 2022

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Google Apr 15, 2022

Good knowledgeable salesperson, worth the stop.

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Google Apr 12, 2022

Excellent customer service

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Google Apr 9, 2022

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Google Apr 9, 2022

Great job fixing my vehicle guys !! Thanks !!

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Google Apr 7, 2022

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Google Apr 4, 2022

Great service

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Google Apr 2, 2022

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Google Apr 1, 2022

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Google Apr 1, 2022

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Google Mar 27, 2022

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Google Mar 26, 2022

Organized and great service

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Google Mar 26, 2022

My experience was very professional and they were a coma dating to my schedule and very informative to the truck features. I would highly suggest other people to purchase through them. You won’t be disappointed. Thanks again Tim

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Google Mar 26, 2022

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Google Mar 26, 2022

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Google Mar 25, 2022

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Google Mar 24, 2022

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Google Mar 24, 2022

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Google Mar 24, 2022

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Google Mar 22, 2022

Always a pleasure dealing with Travis and the team. Our family has purchased our last 4 vehicles at Taylor and our expectations are exceeded every time.

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Google Mar 21, 2022

Friendly staff, great service and 2 free oil changes within a year after purchase! Thanks Taylor Auto Mall.

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Google Mar 20, 2022

Never bought a NEW vehicle before but just bought a silverado 1500 from them last week. Im not brand loyal so i shopped around but ended up at Taylor automall. Greg was very helpful and knowledgeable with any questions i had. In the finance office they werent pushy on selling any extras and warranties just gave me the options on what it was and how it would effect the cost if i said "yes" great if i said "no" thats was the end of it no unnecessary sales pitches. No experience with the service side yet so ...

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Google Mar 19, 2022

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Google Mar 17, 2022

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Google Mar 17, 2022

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Google Mar 16, 2022

Great service, friendly staff, always go over and above to accommodate our needs.

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Google Mar 15, 2022

Extremely happy with our new toy! Sean Burke has been very attentive and is so knowledgeable. He kept us in the loop and updated with any changes. Not like the old days when you could walk in and try one on for size. I would also like to mention it is not the dealerships fault that the chips are not available right now and that we will need to return to have them installed. We also received awesome trade in value for our two previous trucks! Thank you Taylor Auto Mall and Thanks to Sean for making it happen!

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Google Mar 10, 2022

Super friendly staff . Service writer was very good .

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DealerRater Oct 12, 2021

Big thanks to Jim and the staff. Had engine overheating and made it to Taylor Automall where they got me in at closing time and replaced a hose clamp to get me on my way. Will definitely be my go to GMC dealer now!

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DealerRater Jan 13, 2021

A big Thanks goes out to Matt Lakin for all of his expertise help with the purchase of our new Escalade and the trade of our 2019 Denali! This is the second vehicle we have purchased at Taylors! We trusted Matt so much on this deal we bought our New Escalade sight unseen! We will defiantly be looking for Matt for our next purchase! Thanks again to Matt and the team at Taylors!

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DealerRater Sep 2, 2020

Thank you Donna T. for all your help when we were choosing our new vehicle. Love our new 2020 Equinox. All of our questions answered made it an easier decision in the end. Thanks again

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