Customer Testimonials
Harry and Jeff are always amazing.
Tom and made the purchase process easy and went above a beyond what I would expect as a customer. Jeff was very friendly and accommodating.
✅We loved the entire experience of getting our car from Taylor Automall, everything was to the point and delivered as promised🚗✅
A most successful purchase. I'm happy with the car and pleased with how everything was handled - finances, operation of the car and general experience.
Wonderful customer service. Found me something I wanted within all of my criteria. Thanks Tom!
We unexpectedly found ourselves looking for a used car within a short timeframe. We wanted a small SUV with low mileage and after researching online we found a couple at Taylor’s that we wanted to look at. Dealing with Mike Haslam was a wonderful experience and I highly recommend him. He made a stressful situation a lot easier. He is very knowledgeable and helpful while being laid back at the same time. Thanks to Mike we have a new car! Very happy with the experience. Would definitely recommend Mike Haslam and Taylor Chev Olds.
My experience with Taylor Auto Mall was amazing as always. The guys were awesome and we were treated with the utmost respect. Thanks Al and Jeff.
Great place great staff great car thanks so much for everything I am a vary happy customer 😀
From the first interaction Everything went so smooth
Good they did as promised
Easy to deal with and very helpfull
Couldn’t be happier with my purchase, Ryan and the rest of the crew made everything happen quick.
MY auto experiences at Taylor Auto Mall in Kingston are 2nd to none. Starting from reception with Taylor & everyone one else that has answered my calls with their pleasant voice. Transitioning My Husband James & I from our wonderful Leggat Dealership in Burlington & our GMC Dealership in Belleville over to Taylor Auto Mall in Kingston for Service on our vehicles was a pleasure. On that note Rob in service has a seemingly effortless gifted ability to meticulously adhere to attention to detail at the highest level with his entire team in Service; trying to remedy mechanical issues to ...
Amazing service and Jennifer and Ryan were both fantastic. Recommend to all.
Great service. No pressure. Would definitely buy again from Taylor Auto Mall in Kingston!
My experience with Taylor Automall was fantastic. I had Tom the salesman wait for me after hours because he knew I was coming from out of town. I was then handed over to Jeff in finance who made the new vehicle purchase easy and effortless. Overall a great a experience
I recently bought a 2023 Sierra 1500. Came from Barrie to get it. Carlos was extremely helpful and knowledgeable. He walked me through all the features of the vehicle also Jeff W. was very helpful and didn’t push us to buy extra warranty or rust protection. This was probably the best experience I had at car dealer in long time. I would differently recommend this dealer.
very responsive. Got right to the point when we described what we wanted.
Very smooth experience! Just picked up our new vehicle from there a couple of days ago. Tom Dundon was who we visited a couple of months ago when we were ready to buy a vehicle, and throughout the process he was very straightforward and organized, helping us understand the process, explaining anything we had questions about, and at no point did I feel he was witholding anything. He helped us in our decision making and was able to get us very close to what we wanted by when we wanted, despite a lot of constraints. Highly recommend working with Tom. ...
Great experience purchasing a new pick-up truck. Tom Dundon was great to deal with.
Nothing but the best
Had an excellent experience purchasing my new truck from Taylor Automall, Alan was very helpful in helping me choose the right truck out for my applications that I’m going to use the truck for. Definitely recommend seeing Alan when and if your interested in purchasing your next or first vehicle.
Jason, Greg and Jeff always go above and beyond in terms of customer service and convenience! Would never shop anywhere else!
Great overall experience when purchasing my used vehicle - 2013 Buick Verano. Knowledgeable and helpful staff. Would recommend this dealership for their good service.
I was able to purchase the truck over the phone , Jan made it quite simple. Jan was very knowledgable about the truck for sale. She was going over all the gadgets with me, showing me what button does what . Simply amazing. Thank You for your help. I am very happy with the purchase.
Excellent, very knowledgeable and great to deal with
My experience was my first and it was amazing!! This was all because of Jen!! She went above and beyond. Wasted no time finding what I wanted. Jen was very friendly. Took the time to explain everything. I will let anyone looking to buy a vehicle to go see her. Jen. You ROCK!!!!! Taylor’s. You’ve got a great one !!
Great service, professional and quick replies to any questions I had.
Fantastic experience! Love my new car!
Very satisfied with service
Great services provided by Taylor Automall. Thanks a bunch.
We've had nothing but good experiences purchasing and trading in here. Jenn Graham finds us EXACTLY what we are looking for every time and does all of the hard behind the scenes work. 100% recommend Taylor Auto Mall and 100% recommend asking for Jenn when you call!!!
Harry Lakins is the best! I told him what I wanted and he found me the perfect vehicle! Matt in Finance made the process smooth! Thank you
Jim was great. 👍🏼
Excellent service, efficient, courteous, reasonable rates, love the pick up and delivery service
Just had my first oil change of my 23 Z06 at 10,000km Impressed that they had did their research and knew this car needs to oil filters and a transmission filter at the same time .
Very easy process Great team grear service
Very friendly staff who knew what they were doing. Gave me a drive home and phoned with report on car. Ron in the Service Dept was great. Driver picked me up and took me to Taylor’s to get my car. Excellent service!
Greg and Jennifer had addressed and advised in an outstanding way that made my trade in and purchase, of a GMG Terrain SLE in the new Downpour Metallic colour, an amazing purchase experience. Thank you both, the vehicle and financing arrangements contributed my satisfaction.
I was given beyond excellent, beyond perfect, treatment by Sean Burke, sales, and the staff involved with my recent (Sept.21,2023) purchase of a CT4 at Taylor AutoMall in Kingston,On. . Mr. Burke was exceptionally professional as purchasing a new car on my own was another difficult task of many after my husband's passing. He did everything right, test drives(3 or 4), explained every button, knob and IT features and more. I will never be able to thank Mr. Burke enough. Sincerely, May Hampton
Good
Great Dealership! Excellent customer service experience and great service from Carlos Lopes and Taylor Automall Entire Team
Jan was a pleasure to deal with. No pressure.
My vehicle was picked up on time, I got a call from the service advisor letting me know the status of my vehicle, and my car was dropped off when promised…friendly, reliable and professional service 🙂
Thank you Taylor Young for being able get our truck in promptly and to Brent for doing the safety on our truck so we can get it sold. Would highly recommend Taylor Auto Mall.
Easily sold my car to this dealership. Blake made the process simple and fast.
The service was quick, efficient, and courteous. Thank you.
After being in a car accident my vehicle was a total loss. I reached out to Sean- the same day he had found me exactly what I was looking for. Less than a week later, I was leaving in the vehicle of my dreams. He made the process from start to finish so easy, and stress free. This was reassuring and exactly what I needed after all of the hassles navigating the insurance process. He was accommodating and so helpful. I highly recommend giving Sean a call!
Had a great experience. Jan Parker-Warmington is always great to deal with when looking to trade in my vehicle no matter the situation. And Jeff Wilson is always ready to get things going on the contract side of things. Great people to work with every time.
Great dealership! Ton Dundon is always great to deal with in sales department!
Excellent service. Friendly staff. I love how my car looked after they got through with it.
Amazing staff... my husband and I had a minor accident tonight....we were able to pull in the parking lot until police arrived... staff at Taylor were amazing while we waited.. offered water and anything we needed.. offered to let us come inside where we would be more comfortable . I have to say thank you all so much.
All the required work was done to my satisfaction. Personal service and the use of a courtesy car.
I had some issues with my truck as I passed through the Kingston area . Guys at Taylor AutoMall service were great , they got my truck in and repaired and back to me by days end . It was great service for a customer that has never been inside Taylor AutoMall doors ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ rating from me they were great.
Very good experienced
Friendly service personal! Thank you
I highly recommend Sean. I showed up with no appointment, he gave me his full attention and answered all my questions I had plus more. He was a great salesman and made everything simple. I had a great experience buying my car!
Taylors staff are top notch /truck care servicing second to none
I bought my car from Taylor AutoMall a little over a year ago, to date my dealings with the sales team as well as the service department have been nothing short of amazing. I would recommend them to all of my family and friends. They have an amazing team.
We are very pleased with Tom Dundon as our sales representative and Jeff Wilson for Finance. Both were excellent, informative and helpful. thank you!
All issues were dealt with and completed in good time
My car was picked up and checked out and returned to me in a timely manner. I was very pleased with the service.
I appreciate the dealership ensured my car was able to get its first service call completed despite the appointment being made for the wrong day. Only recommendation is to check the tire pressure as the car notified me it’s low the day after service was complete. The shuttle service is A-1.
Always have a great experience
Amazing service at Taylor Automall Kingston, after them servicing my vehicle, I feel confident and comfortable choosing them as my ongoing dealership for all my vehicle needs!
The door latch on my Trax wasnt connecting properly, leaving the door loose and making it difficult to lock the doors. I just stopped into Taylors, expecting to have to make an appointment for service, but Jim took a look, and within 5 minutes, had the situation fixed with no charge, and me back on the road, feeling a LOT more secure! Great service, thanks Jim!
Big thanks to Jim and the staff. Had engine overheating and made it to Taylor Automall where they got me in at closing time and replaced a hose clamp to get me on my way. Will definitely be my go to GMC dealer now!
A big Thanks goes out to Matt Lakin for all of his expertise help with the purchase of our new Escalade and the trade of our 2019 Denali! This is the second vehicle we have purchased at Taylors! We trusted Matt so much on this deal we bought our New Escalade sight unseen! We will defiantly be looking for Matt for our next purchase! Thanks again to Matt and the team at Taylors!
Thank you Donna T. for all your help when we were choosing our new vehicle. Love our new 2020 Equinox. All of our questions answered made it an easier decision in the end. Thanks again