Customer Testimonials

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Google Nov 29, 2022

Quick efficient service.

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Google Nov 27, 2022

I was on and out if the shop in under one hour. I was informed of a pending issue with my vehicle.

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Google Nov 27, 2022

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Google Nov 27, 2022

There were no issues with the transaction. Donna was a pleasure with whom to do business. Three pre-purchase vehicle repair concerns were accommodated with no resistance. Vehicle was immaculately detailed prior to delivery. I would have no hesitation in considering Taylor for another vehicle purchase.

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Google Nov 27, 2022

Salesperson Jan Parker was great to work with. Traded in a gmc sierra for a newer one. Happy with the new truck and the price on my trade in.

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Google Nov 25, 2022

Great service, was super easy. I do wish they had not put my dirty tires directly on my white leather seats.

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Google Nov 25, 2022

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Google Nov 22, 2022

It was a busy and crazy day, but Jim made it better. Tried to squeeze me in for a flat tire service and made sure that i made it home and wont wait all day. This is where i do all the maintenance for my 2021 GMC Sierra 3.0 Duramax

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Google Nov 20, 2022

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Google Nov 17, 2022

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Google Nov 17, 2022

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Google Nov 16, 2022

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Google Nov 16, 2022

Mike was great to deal with through the process of trading in my car and getting my suv. Keep up the good work Taylor Automall.

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Google Nov 16, 2022

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Google Nov 14, 2022

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Google Nov 13, 2022

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Google Nov 12, 2022

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Google Nov 11, 2022

Professional and efficient!

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Google Nov 10, 2022

The people at Taylor Auto are so great! My truck was done in time. They always check to see what maintenance needs to be done and what can wait for next time. I recommend Taylor Auto every time!

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Google Nov 9, 2022

I had the pleasure of interacting with Jeff W., and the experience was great! Jeff was an excellent communicator throughout the entire process. Thank you Taylor AutoMall!

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Google Nov 9, 2022

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Google Nov 6, 2022

I travelled from Ottawa to purchase the vehicle I wanted. Although it was a new vehicle, I was leading my self to believe I will not be valued as I am from out of town; going to Kingston to pick up vehicle. I can’t relay how professional, courteous, and inviting Tom was. Phenomenal experience with this team. Also thank you Jeff Wilson. Always nice dealing with a dealer that has a good name and cares about their reputation. Thank you very much. Asad

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Google Nov 5, 2022

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Google Nov 5, 2022

Jim Gill and the folks at Taylor have always provided great customer service.

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Google Nov 4, 2022

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Google Nov 3, 2022

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Google Nov 1, 2022

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Google Nov 1, 2022

So far they have helpful but I haven't gotten the bill yet

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Google Oct 30, 2022

Very helpful people great place

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Google Oct 30, 2022

Shout out to Matt and Trent for making my vehicle purchase smooth , they also accommodated me for an expedited pick up.I appreciate you guys.I will be a return customer for sure.

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Google Oct 29, 2022

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Google Oct 28, 2022

Car had safety check, tire change , oil/filter change and gold package detailing. Looks like new again.

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Google Oct 28, 2022

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Google Oct 28, 2022

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Google Oct 27, 2022

Carlos Lopes and the team at the Taylor Automall are bar none the best experience I had in buying an suv. The staff there went above and beyond. I would recommend them to anyone who is looking for their dream car. I will only be dealing with them now and in the future for my vehicle needs. They are awesome to deal with. Thank you so much ..

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Google Oct 23, 2022

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Google Oct 22, 2022

Great experience!!

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Google Oct 20, 2022

I recently purchased my dream vehicle at Taylor AutoMall. The service provided by the entire Taylor team was fantastic, specially the sales (Greg) and finance (Jeff) representatives. The pair made the purchasing process seamless and were available to answer any and all the questions I had along the way.

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Google Oct 19, 2022

Had an oil change today, the customer service provided by Jim was amazing. He was thorough at explaining a couple things my vehicle will require in the near future and very personable.

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Google Oct 19, 2022

Excellent service Enjoyed dealing with Matt Larkin He went above and beyond and was honest about the different trucks I was looking at. Took a while for the truck to come but was informed along the way. Al I can say is I love my new truck and glad I went with Taylor auto mall and dealt with Matt!!!

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Google Oct 18, 2022

I purchased a new SUV from Taylor AutoMall and I was blown away by the customer service and care given by Tom Dundon and Jeff Wilson from the moment I walked into the dealership, throughtout the process and then when I left with my new vehicle. I recently had a warranty issue and again, I was amazed at how Jeff went above and beyond my expectations, making sure that my issue was solved. I couldn't be happier and I can't recommend Taylor's enough.

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Google Oct 18, 2022

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Google Oct 17, 2022

Great place to buy a vehicle or get it serviced

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Google Oct 14, 2022

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Google Oct 13, 2022

We had our truck in for service and we were in and out very quickly. The communication was excellent along with the service. This was our first visit to this dealership as we are new in town. We will return repeatedly!

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Google Oct 12, 2022

When I moved to the area I needed to find a dealership that could take care of the maintenance and repairs on my vehicle; I took a chance on Taylor Automall. The service staff are friendly and accommodating and the mechanics and technicians do great work. Overall my experience with them has been great!

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Google Oct 12, 2022

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Google Oct 8, 2022

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Google Oct 7, 2022

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Google Oct 6, 2022

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Google Oct 6, 2022

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Google Oct 6, 2022

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Google Oct 5, 2022

Very good experience with Tom Dundon as always. Purchased three vehicles from Tom in the last 18 months. And 3 other trucks prior to this one. Much appreciated the vehicle being picked up in Toronto after along wait after ordering. Be back in five more years for another one. Thanks

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Google Oct 5, 2022

Great Service! Honest, professional staff!

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Google Oct 2, 2022

Fantastic experience with Jim the service advisor. Explained everything fully and gave me excellent service. Will definitely return for all my service requirements

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Google Sep 30, 2022

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Google Sep 30, 2022

Very knowledgeable and friendly. I will definitely refer Jan to others. She is so pleasant. The entire staff was amazing. Thank you all. He loves his new ride.

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Google Sep 29, 2022

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Google Sep 28, 2022

Excellent service and sales team!!

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Google Sep 28, 2022

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Google Sep 28, 2022

Absolutely top-notch experience. Jan went out of her way to make me feel like family. I've been buying vehicles from Jason and his staff for years. Always an excellent experience.

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Google Sep 24, 2022

Was in a hurry and Jim made sure my service got done quickly. Great service

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Google Sep 24, 2022

Getting a new vehicle had never been easier. It was a very smooth and professional process. I live in a different city and the staff, especially Jan and Trent, made every effort to ensure my experience was pleasant. I would recommend to anyone

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Google Sep 24, 2022

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Google Sep 23, 2022

I was having some problems with my 2007 Buick Allure.Took it into the service and was dealing with Jim Gill , what a great guy to deal with!!! He and the dealership went out of there way to help me . Problem did not get resolved, but no fault of there’s it was my call . Would recommend these guys anytime…..

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Google Sep 22, 2022

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Google Sep 21, 2022

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Google Sep 17, 2022

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Google Sep 15, 2022

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Google Sep 14, 2022

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Google Sep 10, 2022

The service was great and very fast.

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Google Sep 10, 2022

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Google Sep 6, 2022

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Google Sep 4, 2022

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Google Sep 4, 2022

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Google Sep 4, 2022

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Google Sep 3, 2022

Advisor always suggests best options for safety issues

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Google Sep 2, 2022

Very professional. Polite and easy to deal with. Work was done in a timely matter. Staff are always courteous.

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Google Sep 1, 2022

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Google Sep 1, 2022

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Google Aug 30, 2022

I didn’t think it was very fear that the First Lady i talk to said that I would have to leave my truck there all day iam from out of town i iive all alone so what am I to in town for the l hole day with no truck thank you

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Google Aug 29, 2022

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Google Aug 28, 2022

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Google Aug 27, 2022

Purchased a used truck from Mike in sales. He was so great to work with. He answered all of our questions and provided us with useful information. He was friendly and made purchasing a vehicle easy. Trent in the financing department was also super. Same great service we received from Mike. Will definitely return to Taylor auto mall when we need a new vehicle.

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Google Aug 26, 2022

Chris was fantastic, very informative and a pleasure to speak with. I would also like to give a shoutout to Shelley who was very pleasant and helpful.

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Google Aug 26, 2022

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Google Aug 25, 2022

I've just had ANOTHER great experience here. I just spoke with Scott in Service, and asked him a million questions about winter tires for my vehicle. He was beyond helpful and gave me more than I realized I even required. I bought my vehicle here a year ago, and from the first moment I called to book a test drive, to the sales, financials and service calls... it's been a fantastic experience all around. Thanks Taylor AutoMall!

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Google Aug 24, 2022

Extremely friendly and proficient. As I was from out of town but need need my vehicle looked over as my Terrain was under warranty and an oil change before heading back to Alberta, they treated me as if I was a customer who regularly has work done at Taylor Automall. Thank you

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Google Aug 22, 2022

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Google Aug 22, 2022

Last week I was on my way home from a vacation in the Maritimes and still 5 hours from home when my car broke down in Kingston. I can't say enough about the prompt and caring service I was given by the staff. Chris Gartland had the technician check out my car immediately and when he was finished Jim explained the results to me. They had my car fixed by the next afternoon and Chris went over the bill and explained what had been done. I so appreciated the care and concern they showed to me and they made a ...

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Google Aug 20, 2022

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Google Aug 20, 2022

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Google Aug 18, 2022

Great fast service and follow up .I will return in the future for more service. Thank you Taylor staff.

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Google Aug 17, 2022

The employees at Taylor's were amazing. They went beyond expectations to keep me informed at all stages of my purchase. Sean Burke was informative, knowledgeable , always available and always always polite. I would definitely recommend Sean Burke to anyone looking to buy a vehicle.

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Google Aug 13, 2022

Friendly honest service, good communication and solid products. Great experience overall for me.

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Google Aug 13, 2022

Great overall experience from the time I walked in to look at vehicles to picking up the new one. Sean is wonderful to work with, as my family deals with him for every vehicle purchase. Sean goes above and beyond, making sure you are comfortable driving away in your vehicle. Thank you to Jeff in financing and a huge thank you to Sean!!

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Google Aug 11, 2022

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Google Aug 6, 2022

Service is always prompt and friendly. Excellent expertise with the right advice ensuring the best service while keeping the final cost in mind. Definitely recommended for a positive experience while knowing your vehicle is getting the proper care by the right people. Thanks Jim.

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DealerRater May 19, 2022

The door latch on my Trax wasnt connecting properly, leaving the door loose and making it difficult to lock the doors. I just stopped into Taylors, expecting to have to make an appointment for service, but Jim took a look, and within 5 minutes, had the situation fixed with no charge, and me back on the road, feeling a LOT more secure! Great service, thanks Jim!

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DealerRater Oct 12, 2021

Big thanks to Jim and the staff. Had engine overheating and made it to Taylor Automall where they got me in at closing time and replaced a hose clamp to get me on my way. Will definitely be my go to GMC dealer now!

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