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Welcome to the Mobility Program
At General Motors, we know just how important mobility is if you have a disability.
That’s why we’ve created the GM Mobility Program. It’s designed to help people with disabilities access the resources they need, and get a reimbursement of up to $1,000* towards the cost of adapting an eligible new Cadillac.
To help you find the equipment and vehicle that’s right for you, we’ve included the information you’ll need and a number of links in the following pages, as well as a helpful overview you can download and keep.
Getting the vehicle you love adapted with the right equipment can be a simple process. To start, we recommend you:
Obtain an evaluation or visit your medical practitioner
First find a driver assessment facility and arrange for a complete evaluation. There are a number of facilities across the country, but if you’re not sure where to find one, you can always get in touch with the Ministry of Transportation or contact us at the GM Mobility Program. Your assessment should include suggestions about your driving and a list of vehicle modification recommendations.
If you already know what kind of adaptive equipment you need, you won’t need an evaluation. Your equipment installer will only need a physician’s authorization form.
Contact the Provincial Ministry of Transportation
In most provinces, people are required to report any changes in their medical status to the Provincial Ministry of Transportation. When you report a change in your medical status, the Ministry may conduct a medical review, and may need to alter your driving privileges for your safety. Also keep in mind that failure to report a change in your medical status may put your driver’s licence status in jeopardy altogether.
To be eligible for a GM reimbursement for up to $1,000,* your adaptive equipment must be:
Get your driver assessment professional involved in the process. There is a broad range of vehicles and adaptive equipment available, but finding the right match can be challenging. Space limitations, vehicle use and the type of equipment you need are all factors you should consider when you’re doing your research. Remember if you need help choosing the right vehicle, get in touch with your GM Canada dealer, an adaptive equipment installer or your assessment professional.
Before you choose an adaptive equipment dealer, shop around and ask about their qualifications, warranty, service practices and capabilities. Consider more than just the initial cost, and if you think it’s necessary, ask the company for a list of references. If you’re not sure where to find qualified installers in your area, the National Mobility Equipment Dealers Association (NMEDA), your provincial rehabilitation services agency and the Ministry of Transportation are good sources of information.
Get to know NMEDA
NMEDA is a non-profit trade association of mobility equipment dealers, driver rehabilitation specialists, and other professionals dedicated to broadening the opportunities for people with disabilities. To make sure you have the chance to drive or be transported in a vehicle modified with adaptive equipment, they maintain an up-to-date list of dealers and installers across the country. Use the NMEDA search tool to find an adaptive equipment dealer near you.
Find out more about NMEDA or contact them at 1-800-833-0427.
Make sure you get proper training
The equipment installer and/or driver evaluator should train you in the proper use, care and maintenance of your adaptive equipment and vehicle control system.
How can I make sure my vehicle is eligible?
For the GM Mobility Reimbursement Program, in effect until January 3, 2023, you must purchase or lease a new Cadillac vehicle.
Can I use the reimbursement with other factory rebates and incentives?
Yes. Speak to your dealer about other offers available to you.
I don’t see my adaptive equipment on your eligibility list. How do I find out if I can reimbursed?
Please feel free to contact us at the GM CANADA MOBILITY ASSISTANCE CENTRE: 1-800-GM-DRIVE (463-7483) English/French (TTY users, 1-800-263-3830).
How soon after I purchase or lease my new vehicle do I have to complete the equipment installation and apply for reimbursement?
To take advantage of the GM Mobility Reimbursement Program, you must have the vehicle adapted and submit a claim within 12 months of the date of purchase/lease. Other program rules apply.
Are there any other ways I can offset the cost of purchasing adaptive equipment?
The Canadian government does offer tax credits and rebate programs for some adaptive equipment. Contact your Provincial Ministry of Transportation for more information.
Where can I find a qualified equipment installer?
If you’re not sure where to find qualified installers in your area, the National Mobility Equipment Dealers Association (NMEDA), your provincial rehabilitation services agency and the Ministry of Transportation are good sources of information. You can also use the NMEDA search tool to find an adaptive equipment dealer near you.
Where can I get a driver evaluation?
There are a number of facilities across the country, but if you’re not sure where to find one, you can always get in touch with your local Ministry of Transportation or contact us at the GM Mobility Program at 1-800-GM-DRIVE (463-7483).
**GM Mobility will not reimburse for relocation of, or modification to, original equipment seats or seat tracks.
†Only if vehicle is not available with vinyl/leather.